Responsible gambling

Responsible Gaming at Fortunica Casino

At Fortunica Casino, we are committed to providing our players with a safe and enjoyable gaming experience. We believe that responsible gambling is essential for everyone's well-being, which is why we have implemented various tools and features to help you gamble responsibly.

Self-Exclusion

If you feel like your gaming habits are getting out of control, don't hesitate to reach out to our support team or self-exclude yourself from playing on our site. You can choose a period between 24 hours and up to 6 months, during which you will be blocked from accessing the site.

Deposit Limits

We understand that sometimes it's easy to get carried away with gaming, but we want to ensure that you don't lose more than you can afford. That's why you can set deposit limits for yourself in increments of £5. If you try to exceed your limit, you'll be asked if you're sure about the transaction.

Time-Outs

If you need a break from gaming, our Time-Out feature allows you to suspend access to the site for short intervals (24 hours) or up to 6 weeks. This will give you some space and help you regain control over your gaming habits.

Reality-Check Popups

We care about your well-being and want to ensure that you stay aware of how much time and money you're spending on our site. Reality-check popups remind you about the time spent playing and any balance changes, helping you maintain a balanced approach to gaming.

Links to Support Organizations

In case you need additional help or guidance with responsible gaming, we've provided links to trusted international support bodies such as GamCare, Gamblers Anonymous, and Gambling Therapy. These resources offer expert advice, self-help tools, and counseling services for managing problem gambling.

Support Available 24/7

Our dedicated customer support team is always available around the clock, in multiple languages, including English for UK players. If you have any questions or concerns about responsible gaming, don't hesitate to reach out to us via live chat or email.

Remember, we're here to help you enjoy your gaming experience without compromising your well-being. By taking a proactive approach to responsible gambling, you'll be able to focus on the fun aspects of gaming while maintaining control over your habits.